Earn up to $235 a year with EV Smart Rewards TX

Compatible home chargers:

• Autel MaxiCharger AC Lite and Elite
• ChargePoint internet-connected Home and Home Flex models
• Emporia EV Charger (all models)
• Grizzl-E Ultimate 48A and Ultimate 80A
• Tesla Gen 3 Universal Wall Connector
• Tesla Gen 3 Wall Connector
• Wallbox Pulsar Plus

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Please note that to connect your vehicle to us, you’ll need an active connected services subscription. If you don’t see your EV or charger, please reach out to us! We’ll add you to the waitlist and be in touch if the integration becomes available.

Please click on ‘Enroll Now’ and fill out the form, you’ll then be directed to enroll your compatible EV or charger via the ev.energy app.

For us to smart charge your vehicle, we need to communicate to send start/stop charge commands. This is done through the vehicle telematics, however some manufacturers require a subscription to allow us access to their data. Should you have any questions regarding your subscription, please contact your EV manufacturer directly.

Under certain circumstances, Tesla’s can take up to 12 hours to pair the virtual key. If it is outside the 12 hours and you still cannot pair, please reach out to our support team at epe-tx@ev.energy

If you would like to unenroll from the program at any time, please email us at epe-tx@ev.energy

ev.energy does not see or store your EV and/or charger username and password. Once you enter your username and password, we instantly exchange them with the vehicle and/or charger manufacturer for a secure token that allows us to be able to continue to access your account to optimize your charging throughout the program. This token is stored securely and encrypted in ev.energy’s cloud platform, hosted by Amazon Web Services.

The ev.energy app will shift charging predominantly to the off-peak hours when you have the smart schedule set up, however a small burst of energy may be delivered to your vehicle when you first plug in until the app polls the EV or charger to schedule the charge. If you would like to prevent this, open the app immediately after you plug your vehicle in. This action will trigger the app to poll your EV or charger right away.

If you need to charge your EV outside of your scheduled charge, tap the ‘Boost’ button within the Dashboard tab. Please note that if you boost for more than 20% of the time in a single month, you will not be eligible to receive the annual incentive.

Please go ahead and charge as normal away from home! We will record this in the app, however your EV will charge on demand when outside your home. Please note that only at home charging is eligible for rewards.

To calculate the session cost, we use a weighted average of the standard residential energy rate, or standard residential energy rate + Whole House EV (WHEV) rate rider. As our rates vary seasonally and are dependent on the amount of kWh used in your household, a weighted average was calculated. Once your charging session is recorded, we multiply the weighted average rate by the amount of kWh used.

Since we are managing your at home charging only, we are unable to determine your energy cost at a public charger. Any charges that take place away from home will still be recorded in the app for your convenience.

The app only takes your EV charging into account, whereas your bill reflects the total kWh usage for your entire home.  

For this program, we are using a weighted average to calculate the cost per kWh. This average is based on both tiers within the standard rate, as well as taking the seasonal rate change into account.